Incidents | Inex Incidents signalés sur la page de statut de Inex https://status.inex.ca/fr-ca https://d1lppblt9t2x15.cloudfront.net/logos/8e3ff02f54f6f1ed4b18594d4cd84a04.png Incidents | Inex https://status.inex.ca/fr-ca fr FedEx API - Unable to generate labels https://status.inex.ca/fr-ca/incident/720518 Mon, 08 Sep 2025 14:46:00 -0000 https://status.inex.ca/fr-ca/incident/720518#a582e8409daede8e8d8b3ad3685e1e88699551050491ce610300c526638b77b4 The issue with the FedEx API has been resolved - shipment validation and label creation are now restored. We apologise for the inconvenience. FedEx API - Degraded Performance https://status.inex.ca/fr-ca/incident/619410 Mon, 14 Jul 2025 16:15:00 -0000 https://status.inex.ca/fr-ca/incident/619410#88736f38600c149241ef3128119309f4b9b9448f09466d1af273a60be4465c5f Update on 07/14/2025 2:27 PM EDT: FedEx has reported their Authentication service is back up and running. Service with FedEx has been restored. -------- Update on 07/14/2025 1:15 PM EDT: The root issue is coming from FedEx's authentication service which is affecting ALL integrations and is beyond our control. The FedEx Technical Team is currently working on a solution. We will update this as we receive more news. -------- We are investigating the root cause of the FedEx API being unable to fetch quotes. No ETA at the moment for a resolution but we will continue updating the status. Please reach out to us if you require urgent assistance with FedEx labels.