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FedEx API - Degraded Performance
Jul 14 at 07:15am HDT
Affected services
ship.inex.ca
Resolved
Jul 14 at 07:15am HDT
Update on 07/14/2025 2:27 PM EDT:
FedEx has reported their Authentication service is back up and running. Service with FedEx has been restored.
Update on 07/14/2025 1:15 PM EDT:
The root issue is coming from FedEx's authentication service which is affecting ALL integrations and is beyond our control. The FedEx Technical Team is currently working on a solution. We will update this as we receive more news.
We are investigating the root cause of the FedEx API being unable to fetch quotes. No ETA at the moment for a resolution but we will continue updating the status. Please reach out to us if you require urgent assistance with FedEx labels.
Affected services